My account getting blocked by Western Union

by PositiveVibes 1:36 AM 0 comments WESTERNUNION

Hi,

today i would like to share my bad experience about Western Union. most of people in this world know western union already. i would start my story from here.
i am an employee in a Singaporean's Boss company that located in Batam, Indonesia.
i am using western union to receive money from my boss which is sometimes cant come to Batam. so for payments, salaries, etc sometime using western union. otherwise i need to go singapore for taking money. its been 2 years i am not using western union since i leave the company.
3 days ago, somebody send me money using western union. when i go take, they said western union system rejected. and ask me to call Western union customer service. after call, they ask me send email to gcr@westernunion.com with the subject "Re-instatement Request" and send the mtcn with the eror code. that time i ask my friend to take back the refund money. but my friend said western union system has written that i already take the money at 6pm. after that i ask him to call the customer service. customer service give the new MTCN number for taking back the money.

OK, then i will start my bad exprience thru Western Union start from HERE.
i receive email from western union that ask me to provide these items.

• Copy of your ID document (front and back)
• Proof of address document not older than 3 months (ex.: current utility bill)
• Proof of source of income not older than 3 months (ex.: bank statement or pay slip)
• Business Registration / License
• Articles of Incorporation showing current beneficial owner/s (with date of birth and # of shares) and/or controlling person/s (with their date of birth)
• Authorization letter from the Company

i send the copied document then after that they ask me to provide document again.

• Document showing all of current beneficial owner/s (with date of birth and number of shares)
• Date of birth of D*** N****

 after i send for 2nd time, i got email ask me to provide document again for 3rd times.

List of Beneficial Owner(s) Details of PT O**F**** Industries

o    Name:

o     DOB: 

o    % of Shares:

o    Additional details (if applicable):

and provide documents for 4th times.

• Business license of  O**** I******** Private Limited (the singapore company document)
• Information and details of O**** I******** Private Limited

• Registration Number:  
• Address:         
• Web Site:        
• Business form: 
• License Expiration date:         
• Business industry /Association activity area: 

• List of shareholders and controlling person of O**** I******** Private Limited

• Name
• DOB
• % of shares
• Position

 i replied them that i already give u what i had. for the last document i cant give, U KNOW WHAT THEIR ANSWER?

As a financial institution, Western Union is required to comply with legal and regulatory standards in the countries where it does business. Part of complying with these standards involves performing due diligence to determine how customers are using the services to ensure that Western Union is meeting its obligations under applicable financial law.

Your time and cooperation during this process was truly appreciated; however, we regret to inform you that after reviewing your transactional history, Western Union is unable to continue providing money transfer services to you. Accordingly, Western Union will be obligated to refuse and refund any money transfers you may attempt to send or receive in the future.

they blocked me with unreasonable. what they need, i already give. they keep asking more more and more. REALLY NOT RECOMENDED FOR ALL!